How Can We Help?
Find answers, fix issues, or talk to a real human. Fast.
Getting Started
- How do I access my course after purchase?
- Can I try GMATOrb before committing?
- What makes GMATOrb different from other prep courses?
Account & Billing
- How do I upgrade, pause, or cancel my subscription?
- I didn’t receive my login credentials—what now?
- What’s your refund policy and score guarantee?
Study & Features
- What’s included in the complete GMATOrb course?
- Can I study effectively on mobile devices?
- How do adaptive practice sets work?
Technical Support
- My lesson videos won’t load properly
- How can I report a bug or technical issue?
- Does GMATOrb work offline?
Still Need Help?
Our support team consists of real people, not bots. We're here to help you succeed.
📧 Email: [[email protected]](mailto:[email protected])
⏱ Response Time: Under 24 hours (usually much faster)